General LIFT
Automatic Confirmation	Freighters: Shipments up to 500 kg and 3.0 m3 Passenger flights Shipments up to 200 kg and 1.2 m3		Shipments up to 45 kg and 0.27 m3
Cargo & Document Acceptance, before departure	Loose cargo Pre-packed cargo	90 minutes 150 minutes	Passenger flights Freighters: Loose cargo Pre-packed cargo	150 minutes 240 minutes 150 minutes
Cargo & Document Release, after arrival	120 minutes		Passenger flights Freighters	180 minutes 300 minutes
Refund Arrangement	100% refund if all or part of a shipment is offloaded from and arrives later than the booked flight		Not applicable
Remarks	Applicable on CX flights only Refund guarantee is not applicable if the delay is caused by weather conditions, mechanical faults of the aircraft or for any other reasons that are beyond Cathay Pacific and Dragonair’s direct control Automatic booking confirmation, late acceptence and early retrieval not applicable to special cargo Automatic booking confirmation maybe withheld on very rare occasions due to critical flight situations Cargo and document acceptance and release times may vary at selected markets and are subject to local conditions Accept prepaid shipments only		Automatic booking confirmation not applicable to special cargo Automatic booking confirmation maybe withheld on very rare occasions due to critical flight situations Cargo and document acceptance and release times may vary at selected markets and are subject to local conditions

General LIFT Plus	We offer express handling and higher priority access to space and automatic booking confirmation for shipments up to 100 kg and 0.6 m3.
Flexi LIFT	A guaranteed 10-day airport-to-airport service for less urgent shipments.

Full details of these services are available from your local Cathay Pacific Cargo office. Click here to download our Product Portfolio.